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About
Jacobs Online
Jacobs Online is a small but growing niche-market company
located 5 miles east of Yakima In Eastern Washington State. It has been serving
industries, laboratories and hobbyists with specialty items like nichrome wire foam cutting
power supply components and some rocketry and hobby supplies through its online stores since
2008 and since then has filled thousands of orders.
Business Goals
The goals of Jacobs Online are:
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To provide the best prices available online for both small
quantities and large maintaining only a modest markup.
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To provide complete information about our products to
facilitate design and purchase decisions.
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To provide additional information as requested by phone or
email to help clients and customers with design and purchase decisions. To answer
requests for information in a very timely manner, the same day when possible or at the
latest, by the end of the next business day.
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Same day or next day shipping depending on time of day of
order.
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Quick, honest, and responsive communication to solve any
problems. To retain customers and repeat business through the best reputation in the
industry for service, honesty and integrity in every aspect of our business.
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